Terms & conditions
Products:
Giclée printing:
We choose Giclée printing which is the very latest technology, and sustainable smooth art papers. This convination makes color perfect for Masayuki's realistic paintings.
Frames and Mount;
We order sumptuous traditional oak frames made with the finest sustainable materials and solid wood. The colors of the mounts are chosen by Masayuki acording to each picture's mood.
UK and International Delivery:
Postage fee will be indicated in your basket for UK delivery. International delivery is available for Print Only. Please contact us about postage details.
Delivery in UK
Dispatch in 5 working days after receiving payment. Postage & Packing fee will be £ 7.50 for up to 5 prints. Framed Print; Dispatch in 15 working days after receiving payment. Postage & Packing will be £ 12 for a framed print.
Damaged products:
If the products arrives damaged, please contact us as soon as possible, we will arrange for the pick up and redeliver replacements.
Payment:
Payment by credit / debit card or PayPal is accepted. Payment by cheque, postal order or credit facility is not supported by us .
Cancelation:
Order cancelations are allowed before we dispatch products, usually in 3 to 5 working days for prints and 10 to 13 working days for a framed print after payment.
Refunds and returns policy:
We take great care of our products by checking them several times before sending, however, if they fail your expectations, we will offer full refunds. Please contact us with the reasons and return them to us as soon as possible (the return postage fee will be on you), then we will refund you after we receive the prints. Refunds are only allowed if the products are not damaged.
Privacy policy:
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